KAEVEA · Information

Shipping Policy

Shipping information for KAEVEA orders in the United States.

Where we ship

We currently serve customers in the United States. Shipping options, delivery estimates, and charges are shown at checkout before payment. Availability may vary by destination.

Processing and delivery

Orders are processed after payment confirmation. Estimated delivery windows shown at checkout are estimates, not guarantees. Holidays, carrier disruptions, or address issues can cause delays. We will communicate significant issues when possible.

Tracking and address changes

If a tracking number is available, it will be provided after shipment. Please verify your shipping address before placing an order. Contact us promptly about an error; changes may not be possible after dispatch.

Lost or damaged packages

If your order arrives damaged or appears lost, contact us through the Contact page with your order number and relevant photos. We will review the issue and work with the carrier where appropriate.

This policy is not yet configured in Shopify. Review this general store text against your final operations and legal requirements before launch.